Haulotte North America is turning the corner with after sales support.
The new facility in Frederick Maryland encompasses all aspects to support our customers; fine tuning the details of training, parts, service and technical phone support.
By centralizing technical services in one area Haulotte North America can better serve the customer with team efforts.
Haulotte North America has to do better than in the past.
Haulotte North America not only has to be better, but Haulotte North America need to eliminate any reason for a customer to question our ability to support them. Our journey for continuous improvement has been burdened with many turns and valleys; it’s time to be on the asphalt track and eliminate the pit stops.
Steve Gooding, Director of Technical Service who recently relocated to Frederick, MD himself states, “We have the team in place, and I am excited to grow the customer confidence and support each and every transaction with a personal touch.”
Haulotte North America has heard the customer’s voice, and all take personal interest in making a difference to keep the equipment up and running. The Frederick, MD facility will be the home base for all aerial work platforms service needs; both Haulotte product manufactured worldwide and domestic lightweight boom models.
This brings Haulotte North America one step closer for all things in one place with the complete AWP offering in North America.