Technical Support

purple-square.pngA  CLOSE PARTNERreseaux2015.png

purple-square.png20 subsidiaries deployed over the 5 continents

  • 200 technical experts
  • 20 call centers
  • A field technicians network strategically located
  • Highly equipped workshops

 

 

 

purple-square.pngA COMMITMENT OF REACTIVITY FOR YOUR IMMEDIATE SATISFACTION

Fast , reliable and personalized solutions enable you to optimize the utilization of your machines:

purple-square.pngPhone Support - Call centers

  • Extended opening hours
  • Custom support of your problem: your contact over the phone also speaks your native language!
  • Management of technical answers according to your priorities

purple-square.pngOn-site Support

  • A network of field technicians strategically located for quick response
  • Experts at your service to understand and manage your problem efficiently

purple-square.pngWorkshops

  • Haulotte Services Workshops are given the necessary equipment for any:
  • heavy repairs
  • complete diagnostics
  • machines refurbishments

 

 

purple-square.pngONLINE INNOVATIVE TOOLS e_services.png

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  • Accessible 24/24 – 7/7
  • Technical search engine unique in the aerial work platform market
  • Offering access to the manufacturer’s technical expertise (information on maintenance, disassembly, etc.)
  • Easy to use and customise searches (keywords and filters)
  • Autonomy, efficacy and time savings

Ask your access codes to your usual contact

 

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  • Accessible 24/24 – 7/7
  • Assigning security codes for interventions involving the machine safety functions (interventions subject to prior authorisations)
  • Guarantee of access reserved solely to authorised technicians.
  • Autonomy supervised, security maintained

Ask your access codes to your usual contact