Haulotte service

Haulotte services have been designed to meet your needs throughout the machine's lifetime.

Present on five continents, our group relies on a network of after-sales experts strategically located around the world to ensure fast, efficient local service. By providing both human support and online tools, we help our customers optimize their total cost of ownership. Find out more:

360° service support

Genuine spare parts

Only genuine Haulotte spare parts are designed to work seamlessly with your machines. They are tested to ensure user safety, absolute reliability and an optimized service life and residual value of your machines. The Haulotte supply chain optimizes the entire process, from quotation to delivery. 24-hour online order management!

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Technical support

Designed to responsively provide the most efficient support, the Haulotte technical network operates on the phone, on site or within our technical centers. Our on-line solutions also enable you to minimize your downtime!

Service contracts

To meet customer needs as best as possible, service contracts allow customers to take advantage of our technical teams’ expertise for preventive maintenance, warranty extension, or periodic legal inspections on both new and used machines. Or the SMART Solutions offer, an innovative offer that includes intelligent and connected machines, a financing solution and equipment maintenance for the whole contract duration.

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Training

Skills management is a daily challenge for many companies. Haulotte addresses the whole issue, from diagnosis to post-training follow-up, including content customization. The Haulotte Service trainings enhance skills development in your teams. They ensure an optimized utilization rate of the machines and thus a better profitability. The training courses are delivered in the client’s language, either digitally or on site.

Refurbishment

Offering your machines a second life is financially attractive ; reconditioning solutions extend the machines’ lifespan significantly. Whether it involves refreshing, refurbishing or modernizing equipment, for minimal investment, the equipment regains its full potential and benefits from a higher residual value.

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We, at Haulotte, believe that MEWPs are the safest way to work at height.

Your safety and that of your staff and users of our equipment is our top priority. In order to maintain optimum safety levels, Haulotte has implemented several tools for viewing ongoing safety campaigns and/or reporting any safety-related incidents involving your machines.

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SHERPAL Telematics solution

SHERPAL marks the start of simplified fleet management. Developed in direct response to customers’ needs, it gives remote access to high value data to make informed decisions about Haulotte equipment. Subscribers have all the information at hand to analyze their entire fleet, maximize its efficiency and reduce operating costs.

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